Industrial Yard offers the following Policy:
Returns Policy
All items can be returned within 15 days after deliver as long as they are in the same condition as it was sold. Any item that has been modified will not be refunded. Once Return has been approved there will be a 15% restocking fee. Customer pays shipping return fees unless the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Shipping fees will not be refunded.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Will Call Shipping available for customers located in Sacramento, CA
Industrial Yard is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to sales@industrialyard.com with "unsubscribe" as the subject line.
Industrial Yard does not sell, trade or rent your personal information to others.